Return Policy

1. All products of a highly perishable nature are not subject to any refund or return.

2. Returned products of a less perishable nature are subject to inspection on a case-by-case basis before confirmation of return is notified to customers.

3. You are required to provide the receipt of your order, a photo of the product in the received condition, along with the returned product, within 24 hours of the product delivery time.

4. Returned products must be in their original packaging, unused and undamaged by customers, in order to qualify for an inspection of the product.

5. In order for returned goods to be inspected, customers are required to bear all transportation costs in relation to the returned goods.

6. Once the returned goods have passed inspection, customers will receive their refund within 14 days upon confirmation.

Please return your purchased goods to the following address:
MY BKK Shop, 20 Sri Petaling 5, Bandar Baru Sri Petaling, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur